Privacy policy

Website owner details:

Company name: FABRICAS MAIDER SLU 
Tax ID number: B16752065
Registered office: Marcelino Giner, 13 Drcha, 46020 Valencia, Spain (Returns sent to this address will not be accepted). If you wish to return a product, please consult this. Link: https://kala.es/en/policies/shipping-policy
Contact email: info@kala.es
Website domain: www.kala.es
Main activity: Design, manufacture, and sale of children's clothing and accessories.

Personal data protection

In accordance with current regulations on personal data protection, we inform you that the data you provide will be incorporated into the processing system owned by FÁBRICAS MAIDER SLU, with Tax ID number B16752065 and registered address at Calle Marcelino Giner, 13 Drcha, Valencia, Spain. The purposes, legal bases, retention periods, possible transfers, and other relevant aspects are detailed below:

Purpose: To manage the general operation of the website.
Retention period: Until consent is withdrawn or use of the site is terminated. Legal basis: Consent of the data subject.
Type of data: Identifying, technical, and connection data.
Transfers: Not planned.
International transfers: Not planned.
Profiling: No automated profiling is carried out.

Purpose: To respond to queries or requests for information.
Retention period: For as long as consent or a relationship arising from the query exists.
Legal basis: Consent of the data subject.
Type of data: Identification and contact details.
Transfers: Not planned.
International transfers: Not planned.
Profiling: No automated profiling is carried out.

Purpose: To manage the contractual relationship, orders, shipments, and returns.
Retention period: During the contractual relationship and the associated legal periods.
Legal basis: Performance of a contract.
Type of data: Identification, financial, transactional, and contact details. Transfers: Public administrations, financial or logistics entities, when necessary for the fulfillment of obligations.
International transfers: Not planned.
Profiling: No automated profiling is carried out.

Purpose: Compliance with legal, accounting, and tax obligations.
Retention period: 5 years according to tax regulations and up to 10 years for tax documentation.
Legal basis: Compliance with legal obligations.
Type of data: Identification, contractual, and financial data.
Transfers: Competent tax or legal authorities.
International transfers: Not planned.
Profiling: No automated profiling is carried out.

Purpose: Sending commercial communications, bulletins, or newsletters. Retention period: Until consent is withdrawn.
Legal basis: Consent.
Type of data: Identifying and contact details.
Transfers: Not planned.
International transfers: Not planned.
Profiling: No automated profiling is carried out.

Purpose: To comply with obligations arising from the means of payment used. Retention period: During the term of the contractual relationship and the legal liability periods.
Legal basis: Contract performance and regulatory compliance.
Type of data: Identifying, financial, and transactional data.
Transfers: Payment entities, financial institutions, or electronic payment intermediaries.
International transfers: Not planned.
Profiling: No automated profiling is carried out.

Users' rights

KALA informs you that you can exercise your rights of access, rectification, erasure, restriction of processing, portability, and objection, as well as withdraw your consent at any time.
How to exercise them:
Send your request to info@kala.es, indicating the right you wish to exercise and attaching a copy of a document proving your identity.

The request must contain:
- Full name and identification document. 
- Specific request. 
- Postal or email address for notification purposes. 
- Date and signature. 

If you believe that the processing of your data violates the regulations, you can file a complaint with the Spanish Data Protection Agency (AEPD) (www.aepd.es).

Security and confidentiality

KALA applies technical and organizational measures appropriate to the level of risk, ensuring the confidentiality, integrity, and availability of the data. Personal data is processed in a lawful, fair, and transparent manner and is limited to the purposes described.

Social media treatment

In compliance with the GDPR and Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE), we inform you that KALA may maintain active profiles on social media (e.g., Instagram or Pinterest) for the purpose of communicating news and content related to the brand.
Users who interact with these profiles accept:
- That the information shared will be publicly visible according to their profile settings.
- That KALA will not independently store the data published, unless there is direct interaction (message, form, etc.).
- That data protection rights must be exercised directly with KALA or, where applicable, with the social media platform itself.

Posts and use of social media

Once users join KALA's official social media pages, they may post comments, images, links, or any other type of multimedia content supported by these platforms.

KALA reminds users that images of babies and minors are specially protected by current legislation on image rights and data protection. For this reason, it is prohibited to post or share photographs or videos of minors on KALA's official spaces, or in content where the brand is tagged, when the user is not their mother, father, or legal guardian, or does not have their express consent.

- Users who publish or share any content that includes images of minors assume all responsibility arising from such publication, exempting KALA from any claim or incident related to the violation of the image rights or data protection of minors.
- KALA reserves the right to immediately remove any content of this nature and, where appropriate, notify the relevant social network for its permanent removal. Similarly, KALA does not independently store or retain any images posted by users on their profiles or tags; such images remain on the platform under the terms of use of each social network.

Cookie Policy

What are cookies?

Cookies are files that are installed on the user's device when visiting a website. They allow information about browsing to be stored, preferences to be recognized, or usage measurements to be made.

Types of cookies

KALA uses the following categories of cookies:
- Technical or necessary: these ensure the basic functioning of the website (shopping cart, security, session).
- Preference: these remember user choices such as language or region.
- Analysis or statistics: these allow us to understand interaction with the site and improve its performance.
- Advertising or content personalization: these can be used to offer information tailored to the user's interests.
Cookies that are not strictly necessary will only be activated after obtaining the user's explicit consent via the corresponding configuration banner.

Consent management

When accessing the website for the first time, the user can accept, reject, or configure cookies from the preferences panel.
This consent can be modified or withdrawn at any time from the same panel or through the browser settings.

Browser settings

You can manage cookies from the options in your usual browser (Chrome, Firefox, Safari, Edge, etc.). Disabling some cookies may affect the functioning of the website.

Third-party cookies

The site may contain external integrations or services (e.g., players, forms, or social networks) that install their own cookies under their privacy policies. KALA is not responsible for the data collected by such third parties.

Updates

KALA may modify this Cookie Policy when changes occur in legislation or in the systems used.
The current version will always be available on this page.

Third-party payments and services

In order to offer different payment options, KALA may share with the selected payment platforms the data necessary to verify the identity of the buyer and process the transaction, in accordance with their respective privacy policies. This data will be limited to that which is strictly necessary to complete the transaction and fulfill the resulting legal obligations.

Minors

The services offered by KALA are not intended for minors under the age of 14. If the receipt of data from minors without authorization is detected, it will be deleted immediately.

Validity and modifications

This Policy is valid from the moment of its publication and may be updated at any time to adapt to regulatory or technical changes. The updated version will be available at www.kala.es.