Our Materials
¿Where can I find out more about the materials Kala uses?
The material is the starting point for every Kala garment.
We select natural or responsibly sourced fabrics based on their structure, drape, and performance over time.
In some cases, we also work with materials already available in the workshop to ensure they are used and to reduce surplus.
You can find out more about our processes and decisions in the Our Materials section—a journey through the fabrics, textures, and crafts that shape the Kala archive.
SIZING and care
How to choose the right size
Choosing the right size is part of the dialogue between the garment and the person wearing it. Each Kala piece is designed to accompany movement freely, without stiffness or excess.
You can find the size guide just below the garment colors. There you will find the measurements taken directly in the workshop, with the same precision with which we trace each pattern.
Kala's proportions follow a balanced fit, designed to accompany growth and individual expression.
Do the garments shrink? Should I choose a larger size?
Kala fabrics are selected for their stability and resistance. Each material undergoes internal testing before the garments are made, to ensure a durable result and a consistent feel with use.
Therefore, they do not shrink noticeably if washed according to the care recommendations.
If you are unsure between two sizes, you can decide based on the intended movement: a larger size will offer more room and freedom; the usual size will offer a more precise and structured silhouette. In both cases, the pattern is designed to retain its shape and accompany growth naturally.
How should I care for my Kala garment to preserve its shape and texture?
Each Kala garment is designed to stand the test of time.
In the Technical Specifications section for each product, you will find specific care recommendations based on the actual behavior of each fabric in the workshop.
The fabrics—structured cottons, linens, or twills—retain their shape if washed in cold or warm water, with a gentle spin cycle and natural drying. Avoid using a dryer: the material is best preserved when it breathes.
Light ironing, always inside out, enhances the texture without altering the structure.
With this minimal care, the garment will retain its original shape and texture, accompanying the passage of time without losing its character.
If you have any questions about care or maintenance, you can write to us at info@kala.es and we will respond as soon as possible.
Shipping, exchanges, and returns
Shipping to mainland Spain and the Canary Islands
Each order is carefully traced in our workshop: from cutting to packaging, each gesture responds to the same precision with which we conceive each garment.
When it is shipped, you will receive an email with the tracking number so you can follow its journey.
Estimated transit times
• Mainland Spain: 2–5 business days
• Balearic Islands: 3–6 days
• Canary Islands: 10–12 days (may require customs clearance)
Preparation time before shipping: 24–48 business hours.
Incidents
If the package arrives damaged or opened, please notify us within 24–48 hours with images of the exterior, interior, and label.
Our team will review it as a priority, just as they review every seam before it leaves the workshop.
Customs and considerations
Shipments to the Canary Islands may be subject to local procedures or charges (DUA/IGIC), which are borne by the customer.
During holiday periods or periods of high demand, delivery times may be extended.
Contact: pedidos@kala.es
Please include your full name and order number.
Shipments to the European Union
We ship to a selection of countries within the European Union.
Each order is shipped from the same place where the garment is made: our workshop. Estimated preparation time: 24–48 business hours.
Estimated transit times
• European Union: 3–10 business days (depending on destination)
Customs and transport management
No customs duties apply within the European Union.
Delivery times may vary depending on the destination country or local transport schedule.
Other destinations
At this time, Kala does not ship outside the European Union.
If you would like to inquire about a specific destination, please write to us at pedidos@kala.es.
Exchanges and returns
Each Kala piece is prepared under a process of care and review.
If, however, you need to return it, you can do so within 14 calendar days of delivery.
Once you have notified us, you have another 14 days to send the package.
Conditions
The garment must be unused, with its original labels and packaging.
We do not accept returns of personalized or sealed items that are not suitable for return for reasons of hygiene or health protection once unsealed.
How to start the process
Write to us at pedidos@kala.es.
We will send you a label to drop off the package at a nearby drop-off point.
The process is handled with the same care and attention that we apply to shipping.
Return cost
• Mainland Spain: €2.95
• Balearic Islands, Canary Islands, and European Union: €5.95
The amount will be deducted from the refund.
We apply this cost to maintain a responsible process and avoid unnecessary transport.
Refunds
Once the garment has been received and verified, we will process the refund using the same payment method used for the purchase.
In the case of partial returns, if the order no longer meets the free shipping threshold, we will adjust the refund to the corresponding standard shipping cost.
We will inform you of this during the process.